This Privacy Policy outlines how Gemcast Distributions collects, uses, and protects your personal information. As a wholesale business operating, we are committed to safeguarding your privacy and ensuring transparency in how we handle your data.

When you make a purchase, we may receive limited information about you. This can include your name, delivery address, contact email, and details of the product(s) you ordered. We only use this information to fulfil your order, provide customer support, and meet our legal and contractual obligations. If you contact us directly for example, through email or a customer service request we may collect additional information such as your name, contact details, and the content of your message to help resolve your inquiry effectively.

If you visit our website, we may collect non-identifiable technical data such as your IP address, browser type, the pages you visit, and how long you stay on them. This data is gathered using cookies and similar tracking technologies, which help us understand how users interact with our site and how we can improve our services. You may disable cookies in your browser settings if you prefer not to have this information collected.

We take your privacy seriously and do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in fulfilling orders, delivering goods, processing payments, or maintaining our systems. These providers are only given the information they need and are required to use it only for the purposes specified. We may also disclose your data to legal authorities if required to do so by law or in response to legitimate legal requests.

Your information will only be retained for as long as necessary to complete transactions, provide support, and comply with legal obligations such as tax or accounting rules. Depending on your location, you may have specific rights under data protection laws. These may include the right to access the data we hold about you, correct inaccuracies, request deletion of your data, or object to certain types of processing. If you would like to exercise any of these rights, please contact us using the information provided below.

Gemcast Distributions is committed to upholding the trust of our customers and partners by protecting the personal information you share with us.